Dentistry on 43
At Dentistry on 43, your privacy matters. We are committed to protecting the personal and health information you share with us and to handling it with care, transparency, and respect.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information in accordance with applicable privacy legislation, including the Personal Information Protection Act (PIPA) and Health Information Act (HIA) of Alberta, as well as PIPEDA where applicable.
Information We Collect
We may collect personal and health information that is necessary to provide you with dental care and operate our practice, including:
- Personal Information
Name, date of birth, address, phone number, email address, and emergency contacts - Health Information
Medical and dental history, diagnostic records, X-rays, treatment plans, clinical notes, and health insurance details - Financial Information
Insurance information, billing details, and payment records - Website Information
If you use our website, we may collect limited technical data such as IP address, browser type, and pages visited to help improve our site (via cookies or analytics tools)
How We Use Your Information
We use your information only for purposes related to your care and our operations, including to:
- Provide dental treatment and services
- Communicate with you about appointments, treatment, and follow-ups
- Process insurance claims and payments
- Maintain accurate patient records
- Improve our services and patient experience
- Meet legal and regulatory requirements
We collect only the information we need and use it only for appropriate purposes.
Consent
By choosing Dentistry on 43 as your dental provider, you consent to the collection, use, and disclosure of your information as outlined in this policy. You may withdraw or limit your consent at any time, subject to legal or professional obligations that may require us to retain certain information.
Sharing Your Information
We do not sell or trade your personal information.
Your information may be shared only when necessary, including with:
- Dental specialists or labs involved in your care
- Insurance providers for claims processing
- Regulatory bodies as required by law
- Service providers who support our operations (e.g., secure software providers), under strict confidentiality agreements
Safeguarding Your Information
We take protecting your information seriously and use physical, administrative, and technical safeguards, including:
- Secure digital record systems
- Restricted access to patient information
- Staff training on privacy and confidentiality
- Modern sterilization and secure data handling procedures
Only authorized team members have access to your personal and health information.
Access to Your Information
You have the right to:
- Request access to your personal or health records
- Request corrections if you believe information is inaccurate or incomplete
- Ask questions about how your information is handled
Requests can be made by contacting our office directly.
Website Cookies
Our website may use cookies or similar technologies to enhance functionality and analyze website traffic. You can choose to disable cookies through your browser settings, though this may affect website performance.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in regulations or our practices. The most current version will always be available on our website.